FREQUENTLY ASKED QUESTIONS

WHAT TO EXPECT

HOW MUCH DO I PAY THE ATTORNEY?

NOTHING!

You don’t have to fight these big companies and their army of attorneys on your own. The law allows you to hire a lemon law attorney for free. Some lemon law attorneys will still charge you, but we never will.

NO FEE GUARANTEE.

NO EXCEPTIONS.

DO I HAVE TO PICK THE VEHICLE UP FROM THE REPAIR SHOP?

“THEY SAY IT’S FIXED, BUT NOW I DON’T TRUST IT.”

Yes.  Unfortunately the law doesn’t allow you to just throw the keys at them and walk away.  There is a legal process to get you out of the vehicle, which usually only takes about 90 days or less.  But until we reach an agreement with the company, you still own it and have to keep making payments.  We know it’s not fair, but if they tell you it’s repaired and want you to pick it up, just pick it up and send us the repair record to review.  Every repair strengthens your legal claim so don’t forget to request a repair record each time you take it in.  Don’t trust them to keep your records for you.

Never pick up your vehicle without a written repair record.

IF THEY FINALLY FIX IT, DO I STILL HAVE A CASE?

Yes, you still have a case. The law is based on the number of repair attempts and days you were without your vehicle, so even if they are finally successful repairing it, that doesn’t erase everything you’ve been through or destroy your case. REMEMBER TO ALWAYS GET A WRITTEN RECORD OF EACH REPAIR. The dealer has a legal duty to provide you with a record showing how long they had it and what work (if any) was performed during that time — even if they did nothing! Without a written record, it’s your word against theirs. Make sure to always request your records every time you pick it up from the repair shop.

WHY SHOULD I HIRE AN ATTORNEY?

“THEY MADE ME AN OFFER. IT’S NOT GREAT, BUT I’M TIRED OF DEALING WITH IT.”

Dealerships know what they’re doing. They mark up the price, wear you down with the buying process, then charge you a bunch of hidden fees to make the highest profit possible. Now that you’re having repair issues, you’re an inconvenience to them. If they have trouble fixing your vehicle, they’ll probably offer you a “great deal” on a trade so they can make even more money off you. Don’t be fooled! These big companies don’t care about you—they only care about making money. The Lemon Law is there is protect you, but it only works if you use it.

DON’T GET TAKEN ADVANTAGE OF TWICE!

You’re probably entitled to a lot more than what they’re offering you. Hire an experienced Arizona Lemon Law lawyer to protect your bottom line—not theirs.

DO I NEED TO INCLUDE DATE OF PURCHASE INFO?

We recommend you include this information to speed up the process. There is an option for the client to input their date of purchase on the form such as the vehicle’s year, make, model, etc.

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